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Full Refund is valid for any RealTests Testing Engine Purchase where user fails the corresponding exam within 30 days from the date of purchase of Exam. Product Exchange is valid for customers who claim guarantee within 90 days from date of purchase. Customer can contact RealTests to claim this guarantee and get full refund at billing@realtests.com. Exam failures that occur before the purchasing date are not qualified for claiming guarantee. The refund request should be submitted within 7 days after exam failure.
The money-back-guarantee is not applicable on following cases:
- Failure within 7 days after the purchase date. RealTests highly recommends the candidates a study time of minimum of 7 days to prepare for the exam with RealTests study material, any failures cases within 7 days of purchase are rejected because in-sufficient study of RealTests materials.
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- Free exam. (No matter failed or wrong choice)
- Expired order(s). (Out of 90 days from the purchase date)
- Retired exam. (For customers who use our current product to attend the exam which is already retired.)
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- Products that are given for free.
- Different names. (Candidate's name is different from payer's name.)
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C1000-010: IBM Operational Decision Manager Standard V8.9.1 Application Development
